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General Conditions of Use

Scope of Application

These general terms and conditions of sale govern all transactions conducted on the website restoclover.com (hereinafter referred to as “the Site”) between Resto Clover (hereinafter referred to as “the Seller”) and customers (hereinafter referred to as “the Customers”). Any order placed on the Site implies full and complete acceptance of these general terms and conditions of sale.

Offered Products

The Site offers for sale files in Excel and PDF format (hereinafter referred to as “the Products”). The Products are described and presented with the greatest possible accuracy. However, the Seller cannot guarantee the absolute accuracy of the information provided and reserves the right to modify the characteristics of the Products without notice.

Prices and Payment

The prices of the Products are indicated in euros (€), all taxes included (TTC). Delivery costs, if applicable, are the responsibility of the Customer and will be indicated before order validation. Payment for the Products is made online at the time of the order by credit card or any other means of payment accepted by the Site. The Seller reserves the right to refuse any order in case of payment issues.

Order

The Customer can place an order by filling out the online form available on the Site. The order will only be final after payment validation. The Seller reserves the right to refuse any order for legitimate reasons such as excessive quantities, manifest errors, or suspected fraud.

Delivery

The Products will be delivered to the address indicated by the Customer during the order. Delivery times are given for information purposes and may vary depending on the availability of the Products and delivery service providers. The Seller will make every effort to deliver the Products as quickly as possible. In case of significant delay, the Customer will be informed and can decide to cancel the order.

Right of Withdrawal

In accordance with current regulations, the Customer has a period of fifteen (15) days from the receipt of the Products to exercise the right of withdrawal, without having to justify reasons or pay penalties. The Customer must notify their decision to withdraw in writing. The Products must be returned in their original and complete condition, and the return costs will be borne by the Customer.

Satisfaction Guarantee

The Seller offers a 14-day satisfaction guarantee on all digital products purchased on the Site. If the Customer is not satisfied with their purchase, they can request a full refund by filling out the refund request form available on the Site. Refunds will be processed within 7 business days of receiving the refund request.

Customer Service

For any additional information, complaint, or question regarding the Products or an order, the Customer can contact the Seller’s customer service by email.

Intellectual Property

The Products sold on the Site are protected by copyright and remain the intellectual property of the Seller. Any reproduction, distribution, or use of the Products for commercial or non-commercial purposes without the prior authorization of the Seller is prohibited.

Confidentiality and Protection of Personal Data

The Seller undertakes to respect the confidentiality of personal information provided by the Customer during the order. Personal data will be used only within the scope of the transaction and in accordance with the Site’s privacy policy. By accepting these general terms and conditions of sale, the Customer also gives consent to receive promotional communications by email from the Seller.

Disclaimer Regarding Product Use

The Seller draws the Customer’s attention to the fact that the use of the Products is under their exclusive responsibility. The Seller cannot be held responsible for consequences related to the use of the Products outside the intended scope or in case of improper use.

Intellectual Property of Purchased Products

The Customer agrees to use the purchased Products only for personal or internal professional purposes. Any reproduction, distribution, sale, or use of the Products for commercial purposes or in the provision of services to third parties is strictly prohibited, unless expressly authorized by the Seller.

Product Unavailability

In case of Product unavailability after order validation, the Seller undertakes to inform the Customer as soon as possible and to propose either an equivalent substitute product or a full refund of the order.

Intellectual Property Rights of the Site

The Site, its content, structure, and all elements composing it (texts, images, logos, etc.) are the exclusive property of the Seller or its partners and are protected by copyright and other intellectual property rights. Any unauthorized use of the Site is strictly prohibited.

Partial Nullity

If any clause of these general terms and conditions of sale is declared null or unenforceable, this will not affect the validity and applicability of the other clauses, which will remain in full force.

Language

In case of translation of these general terms and conditions of sale into another language, only the original French version will prevail in case of a dispute.

These general terms and conditions of sale are governed by French law.

Done in Lyon on July 24, 2023.

Resto Clover, 162 rue Léon Blum, 69100 Villeurbanne.

 

Resto Clover's Mission

Resto Clover aims to help restaurant owners and managers sustain their business through a simple learning of management techniques.

All professionals should be able to easily access basic information that allows them to improve the quality of their management, enhance the quality of life for their staff, and elevate the quality of their services.

This is achieved through four pillars:

  • Increasing your revenues
  • Reducing your costs
  • Understanding your environment
  • Managing your resources

Resto Clover's Values

To achieve its mission, Resto Clover upholds strong values:

  • Knowledge
  • Responsibility
  • Competitiveness
  • Sustainability

These values are essential for the development of a modern company deeply rooted in today’s society.

Florian Astier

I am a freelance entrepreneur specialized in management consulting for the restaurant industry. I support my clients in optimizing their processes, costs, and profit margins by providing them with personalized solutions tailored to their specific sector. With over 10 years of experience in the field of restaurant management, I understand the challenges and specific needs of this industry.

I am also the author of several books on restaurant management, where I share practical advice and tips to improve profitability and customer satisfaction. My books are intended for restaurateurs who wish to educate themselves and enhance their skills in managing their establishments, whether they are beginners or experienced.

Passionate about my profession and the restaurant industry in general, I enjoy discovering new culinary trends, exploring innovative concepts, and engaging with industry professionals. I am always seeking new challenges and opportunities to apply my skills to ambitious and innovative projects.

Everything you need to optimize your margins. Articles, tools, training, and much more. Sign up for the newsletter to receive all the latest Resto Clover news.

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